LAST UPDATED: 06/02/2025​​​​​

1. INTRODUCTION
1.1 TERRA CREATINE ("WE," "US," "OUR") IS COMMITTED TO PROTECTING THE PRIVACY OF INDIVIDUALS WHO VISIT OUR WEBSITE. THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, DISCLOSE, AND SAFEGUARD YOUR PERSONAL DATA IN COMPLIANCE WITH APPLICABLE DATA PROTECTION LAWS.
1.2 BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED HEREIN.
1.3 IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITE OR PROVIDE ANY PERSONAL DATA.

2. WHO WE ARE
2.1 THE ENTITY RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA IS TERRA CREATINE, REGISTERED AT BORNGASSE 6, IDSTEIN, GERMANY, 65510.
2.2 FOR ANY INQUIRIES REGARDING THIS PRIVACY POLICY, YOU MAY CONTACT US AT: INFO@TERRA-CREATINE.COM

3. PERSONAL DATA WE COLLECT
3.1 INFORMATION YOU PROVIDE DIRECTLY
3.1.1 WE COLLECT PERSONAL DATA THAT YOU PROVIDE TO US WHEN YOU: REGISTER AN ACCOUNT ON OUR WEBSITE; PLACE AN ORDER OR MAKE A PURCHASE; SUBSCRIBE TO OUR MARKETING COMMUNICATIONS; CONTACT US FOR SUPPORT OR INQUIRIES.
3.1.2 THE PERSONAL DATA COLLECTED MAY INCLUDE, BUT IS NOT LIMITED TO: FULL NAME; EMAIL ADDRESS; PHONE NUMBER; BILLING AND SHIPPING ADDRESSES; PAYMENT DETAILS (PROCESSED SECURELY).
3.2 INFORMATION COLLECTED AUTOMATICALLY
3.2.1 WE COLLECT CERTAIN INFORMATION AUTOMATICALLY WHEN YOU VISIT OUR WEBSITE, INCLUDING:
IP ADDRESS AND BROWSER TYPE; DEVICE INFORMATION (E.G., OPERATING SYSTEM, SCREEN RESOLUTION); WEBSITE USAGE DATA (E.G., PAGES VISITED, TIME SPENT ON SITE); COOKIES AND TRACKING TECHNOLOGIES (AS DETAILED IN SECTION 7).
3.3 INFORMATION FROM THIRD PARTIES
3.3.1 WE MAY RECEIVE ADDITIONAL PERSONAL DATA FROM: SOCIAL MEDIA PLATFORMS, IF YOU INTERACT WITH OUR CONTENT; ANALYTICS AND MARKETING SERVICE PROVIDERS.

4. PURPOSES FOR PROCESSING PERSONAL DATA
4.1 WE PROCESS YOUR PERSONAL DATA FOR THE FOLLOWING PURPOSES:
4.1.1 SERVICE PROVISION AND ACCOUNT MANAGEMENT AIM TO: PROVIDE ACCESS TO OUR WEBSITE AND SERVICES, MANAGE AND SECURE YOUR ONLINE ACCOUNT, PROCESS ORDERS AND TRANSACTIONS.
4.1.2 MARKETING AND COMMUNICATIONS IN ORDER TO: SEND PROMOTIONAL OFFERS, NEWSLETTERS, AND ADVERTISEMENTS, CONDUCT CUSTOMER SURVEYS AND COLLECT FEEDBACK.
4.1.3 WEBSITE OPTIMISATION AND SECURITY TO  IMPROVE USER EXPERIENCE AND WEBSITE FUNCTIONALITY AND  MONITOR FRAUDULENT ACTIVITIES AND SECURITY THREATS.
4.1.4 COMPLIANCE WITH LEGAL OBLIGATIONS AS COMPLY WITH REGULATORY AND LEGAL REQUIREMENTS AND  RESPOND TO LAW ENFORCEMENT REQUESTS.

5. SHARING OF PERSONAL DATA
5.1 THIRD-PARTY SERVICE PROVIDERS
5.1.1 WE MAY SHARE YOUR PERSONAL DATA WITH EXTERNAL SERVICE PROVIDERS THAT ASSIST US IN WEBSITE OPERATIONS, INCLUDING: PAYMENT PROCESSORS; HOSTING AND IT SERVICE PROVIDERS; MARKETING AND ANALYTICS COMPANIES.
5.2 LEGAL AND REGULATORY AUTHORITIES
5.2.1 WE MAY DISCLOSE PERSONAL DATA IF REQUIRED BY LAW, COURT ORDER, OR REGULATORY AUTHORITY TO COMPLY WITH LEGAL OBLIGATIONS OR PROTECT OUR RIGHTS.
5.3 BUSINESS TRANSFERS
5.3.1 IN THE EVENT OF A MERGER, ACQUISITION, OR SALE OF BUSINESS ASSETS, YOUR PERSONAL DATA MAY BE TRANSFERRED AS PART OF THE TRANSACTION.

6. DATA RETENTION
6.1 WE RETAIN PERSONAL DATA FOR AS LONG AS NECESSARY TO FULFILL THE PURPOSES OUTLINED IN THIS PRIVACY POLICY, SUBJECT TO APPLICABLE LEGAL REQUIREMENTS.
6.2 SPECIFIC RETENTION PERIODS ARE AS FOLLOWS:
ACCOUNT-RELATED DATA: RETAINED UNTIL ACCOUNT CLOSURE;
TRANSACTION DATA: RETAINED FOR FINANCIAL AND TAX COMPLIANCE;
MARKETING DATA: RETAINED UNTIL YOU WITHDRAW CONSENT.
6.3 YOU MAY REQUEST DELETION OF YOUR PERSONAL DATA BY CONTACTING INFO@TERRA-CREATINE.COM

7. COOKIES AND TRACKING TECHNOLOGIES
7.1 OUR WEBSITE USES COOKIES AND TRACKING TECHNOLOGIES TO: ENHANCE YOUR BROWSING EXPERIENCE; PERSONALISE CONTENT AND ADVERTISEMENTS; ANALYSE WEBSITE TRAFFIC AND USER BEHAVIOUR.
7.2 YOU MAY MANAGE YOUR COOKIE PREFERENCES THROUGH YOUR BROWSER SETTINGS. 

8. YOUR RIGHTS UNDER DATA PROTECTION LAWS
8.1 DEPENDING ON YOUR JURISDICTION, YOU MAY HAVE THE RIGHT TO:
8.1.1 ACCESS AND PORTABILITY - REQUEST A COPY OF THE PERSONAL DATA WE HOLD ABOUT YOU.
8.1.2 RECTIFICATION AND ERASURE - REQUEST CORRECTION OF INACCURATE DATA; REQUEST DELETION OF PERSONAL DATA UNDER CERTAIN CIRCUMSTANCES.
8.1.3 RESTRICTION AND OBJECTION - RESTRICT PROCESSING OF YOUR DATA IN SPECIFIC CASES; OBJECT TO THE PROCESSING OF YOUR DATA FOR MARKETING PURPOSES.
8.1.4 WITHDRAW CONSENT - WITHDRAW CONSENT FOR DATA PROCESSING WHERE APPLICABLE.
8.2 TO EXERCISE YOUR RIGHTS, CONTACT US AT INFO@TERRA-CREATINE.COM

9. THIRD-PARTY LINKS
9.1 OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, THEIR PRIVACY PRACTICES. WE ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF SUCH THIRD PARTIES BEFORE PROVIDING ANY PERSONAL DATA.

10. DATA SECURITY MEASURES
10.1 WE IMPLEMENT APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES TO SAFEGUARD YOUR PERSONAL DATA AGAINST UNAUTHORISED ACCESS, LOSS, OR ALTERATION.
10.2 DESPITE THESE MEASURES, NO METHOD OF TRANSMISSION OVER THE INTERNET IS COMPLETELY SECURE. IF YOU SUSPECT A DATA BREACH, PLEASE CONTACT US IMMEDIATELY AT INFO@TERRA-CREATINE.COM

11. INTERNATIONAL DATA TRANSFERS
11.1 IF YOU ACCESS OUR WEBSITE FROM OUTSIDE GERMANY, YOUR DATA MAY BE TRANSFERRED AND STORED IN A JURISDICTION THAT MAY HAVE DIFFERENT DATA PROTECTION LAWS THAN YOUR COUNTRY OF RESIDENCE.
11.2 WE ENSURE THAT APPROPRIATE SAFEGUARDS, SUCH AS STANDARD CONTRACTUAL CLAUSES (SCCS) OR SIMILAR MECHANISMS, ARE IN PLACE FOR INTERNATIONAL DATA TRANSFERS.

12. CHANGES TO THIS PRIVACY POLICY
12.1 WE RESERVE THE RIGHT TO UPDATE OR MODIFY THIS PRIVACY POLICY AT ANY TIME. ANY CHANGES WILL BE POSTED ON THIS PAGE WITH A REVISED "LAST UPDATED" DATE.
12.2 IN CASE OF SIGNIFICANT CHANGES, WE WILL NOTIFY YOU VIA EMAIL OR THROUGH A PROMINENT NOTICE ON OUR WEBSITE.

13. CONTACT INFORMATION
13.1 IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THIS PRIVACY POLICY OR YOUR PERSONAL DATA, YOU MAY CONTACT US AT: INFO@TERRA-CREATINE.COM